A Trezor wallet user lost nearly $20,000 in unauthorized transactions involving Ethereum (ETH), XRP, and Solana (SOL), directing funds to the MEXC exchange. The incident has sparked intense discussions about the security of hardware wallets and how safe users' crypto assets really are.
On July 10, 2025, the affected user identified unauthorized transfers totaling over $20,000 missing from their Trezor wallet. Noteworthy details of this alarming case include:
ETH Theft: Funds were sent to a wallet labeled "MEXC 16" with the specific amount undisclosed.
XRP Loss: Approximately 97.4 XRP were transferred to a MEXC deposit address.
SOL Status: The user is in the process of checking for any discrepancies in their SOL holdings.
"I never typed, stored, or entered the seed phrase into anything other than the device itself," the user stated, highlighting their strict adherence to security practices.
Following the breach, the affected individual took several steps to recover lost assets and tighten security:
Submitted a detailed support request to MEXC, providing transaction hashes and timestamps.
Filed a police report in the Netherlands to assist with investigations.
Utilizing Etherscan, XRPScan, and SolScan for real-time monitoring of related wallet addresses.
Completed KYC requirements with MEXC for potential account freezing.
Discussions on various forums have revealed different theories and insights:
Seed Phrase Negligence: Several people speculate that the seed phrase may have been compromised. A user commented, "The theft rate directly involving a compromised cold wallet is likely less than 0.1% of holders."
Transaction Vigilance: Questions arise about whether the user engaged in any DeFi or NFT activities that could have exposed their wallet. One commenter asked, "Did u trade any coins or did any defi/nft/staking with the wallet?"
App Vulnerability Concerns: Criticisms emerged regarding the Trezor Suite Lite app's security, with some expressing doubts about its reliability as a "watch-only" mobile app.
This breach illuminates more significant issues surrounding the overall safety of hardware wallets:
π¨ Trust Fractures: Users are raising serious doubts about hardware wallet safety measures.
π€ Internal Compromise Theories: There is speculation about deeper vulnerabilities possibly tied to internal operations.
π Security Practices Spotlight: The community is advocating for stronger security protocols to protect their digital assets.
As the community reflects on this incident, Trezor and other wallet manufacturers might need to reassess their security measures. Users are understandably anxious about the potential for further breaches, suggesting a pressing need for improved safety protocols in the industry.
β³ Significant loss: User lost nearly $20,000 due to unauthorized transactions.
β½ Potential seed phrase exposure: Many believe the seed phrase might have been compromised.
β» "The vast majority of users who lose funds via a cold wallet do so through neglect of the seed phrase, phishing, or social engineering," pointed out a concerned community member.