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Troubleshooting revolut log in issues for under 18 users

Revolut's Login Issues Spark Frustration Among Under-18 Users | Account Concerns Rise

By

Meltem Demirors

Apr 10, 2025, 08:26 AM

Edited By

David Lee

2 minutes of duration

A visual representation of a young user encountering login difficulties on their Revolut app, showcasing frustration and the technology of online banking.
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A growing chorus of young users is voicing frustrations over login difficulties with Revolut’s under-18 accounts. Reports of incorrect phone number and passcode errors are leaving teens bewildered and unable to access their funds, sparking a dialogue around the app's functionality.

Users in Distress: A Closer Look at the Problem

Many Revolut users have linked their phones to the main account but are left puzzled when they can't get into their under-18 accounts. "I log in using the linked number, then it asks for the passcodeβ€”totally confusing!" said one frustrated user. The question many are asking is: How do you regain access?

This issue seems to arise particularly for users who have both main and sub-accounts linked to the same phone number. Confusion about which passcode to enter has added to the chaos. Some users allege there's a disconnect between the accounts, which leads to repeated login failures.

User Sentiment: A Mixed Bag

While the situation appears irritating, there’s a mixture of confusion and hope in the comments.

  • Question of Account Linking: Some are wondering whether linking their phone under the main account affects their login credentials for the under-18 account.

  • Uncertainty on Solutions: Others seek hope for resolution, urging Revolut to clarify the differences in accessing various account types.

  • Concerns Over User Experience: Overall, the sentiment leans negative, with many expressing frustration about a critical service that should be straightforward.

Curiously, the issue has led to users suggesting alternative login methods via email, although it's been met with skepticism.

"If your number is linked to the main account, the passcode should be different. That's what they say!"

The community impact of this issue is palpable; many feel left in the lurch without clear guidance from the company. Revolut's responseβ€”or silenceβ€”on this topic could define user trust moving forward.

Important Insights for Under-18 Users

  • πŸ”‘ Account Access: Clarification needed on linking phones to main accounts.

  • πŸ’¬ User Frustration: A growing number of complaints highlight the urgency of a fix.

  • πŸ› οΈ Preferred Solutions: Users are appealing for alternatives like email logins or clearer steps for account recovery.

As it stands, this is a developing story. Revolut has yet to comment officially on these login problems for under-18 accounts. Will they step in to provide clarity and fix this recurring issue? Only time will tell.